Google slammed for bad McDonald’s reviews after Luigi Mangione’s arrest internet news
The tech giant says the reviews responding to the employee’s tip-off, which led to the suspect’s arrest, violate its policies.
Google has been flooded with bad reviews about the McDonald’s restaurant where police arrested Luigi Mangione, accused of murdering UnitedHealthcare CEO Brian Thompson.
Internet users flooded the restaurant with negative reviews following Mangione’s arrest on Monday after a McDonald’s employee in Altoona, Pennsylvania, a city of about 40,000 people, reported the incident.
Some reviews included references to “narc” employees in the healthcare industry as well as “rats” in the kitchen and using slang terms for police informants.
One reviewer wrote, “This place has rats in the kitchen that will make you sick and your insurance won’t cover it.”
“Like Narc-Donalds… I hope obesity and heart disease are in the network in PA. Deny, defend, depose, diarrhea at McDonald’s…” one post said, CBS News reported.
According to a Google spokesperson, the reviews have been removed by Google because they violated its terms of use and additional protections have been added to ensure the integrity of the service.
Google policy says reviews should be based on a person’s actual experiences at a location.
Including recent one-star reviews, the restaurant currently has 1,890 reviews with an overall rating of 3.6.
Thompson’s murder has sparked a flood of online comments celebrating her death and praising her killer.
Thousands of people have shared stories on social media of bad experiences with UnitedHealthcare and other insurers, including stories of loved ones being denied life-saving coverage.
UnitedHealthcare has the highest claims denial rate in the US at 32 percent, according to consumer research site Value Penguin.
“Is now a good time to bring up the fact that UnitedHealthcare billed me $143,000 for a life-saving heart surgery that they had already approved, and it took me almost 2 years to correct their error “It screwed up my credit score during this time, and the Washington Post literally had to write a story about my experience to fix it?” Los Angeles resident Dean Peterson wrote on the threads.
“A country where people take insulin shots while UnitedHealthcare has $324B in revenue is not a society. This is a pressure cooker,” another user wrote on the forum.
Healthcare remains a divisive issue in the US, with 65 percent of Americans rating their coverage as good or excellent, according to a recent Gallup poll, but only 28 percent say the same about healthcare coverage in the country.
Health care costs in the US are among the highest in the world.
According to the US Centers for Medicare and Medicaid, per capita health expenditure in 2022 was $13,493, which is about 17.3 percent of gross domestic product (GDP).
