Barclay customers collided with third day of payment issues

Barclays are entering the third day of issues with customers payment and transactions as the bank struggles to fix the ongoing technical issues.

When the outage started on Friday, customers told the BBC that they were having problems with mobile and online banking and are making necessary payments.

This is not considered a cyber attack and the bank has not yet mentioned what is the cause of the problem, nor how many people are affected.

Barclaylage is one of the largest banks in the UK, with more than 20 million UK retail customers.

On Saturday, the website Doutater, who monitored the outage, showed that about 5,000 issues were reported with Barclays, more than double the number reported on Friday.

On Saturday afternoon, the Barklage website stated that there were problems with its app and online banking, and warned customers that they could face issues of paying and receiving payments.

Read the message on the bank’s website, “Your remaining amount may be wrong and cannot expect to get some payment or receiving you made.

The website also told customers that their high road branches may not be able to help with all questions “the issues we are facing”.

Friday, which was paid for many people in the UK was the deadline for self-assessment tax returns.

Some Barclays customers have said that they were unable to pay for HMRC.

A statement by HMRC states that it is working closely with the bank so that they can reduce the impact on those who submit self-assessment.

This confirmed that the issues related to the Barclays outage would not result in late payment punishment as they do not apply till March 1.

Barclays has apologized and said that it will ensure that no affected customer is left out of his pocket “.

On X, the bank advised customers to face difficulties in getting support from friends and family or to get in touch with food banks.

In response to a user who said that they were unable to reach their account, the bank posted a link for the Trusell Trust, a donation that runs food banks at the national level.

Exeter’s Emily told the BBC that she was spending a weekend on a friend’s couch after being unable to go to her new house.

“I am effectively homeless with my two children and two cats,” she said that her children were living with the family.

The 44 -year -old said, “My removal van has been abandoned with everything I did.”

“I am the only mother who has worked incredibly hard for this and has been quit to be homeless.”

In a statement released on Saturday, a spokesperson of Barclaylage stated that the bank was “extremely sorry” and it was working hard to fix the issue “.

“Some can continue to look at an old balance, and cannot see payment or received. Customers should not try to pay,” he said.

“Customers can use their cards and withdraw cash, use our app and online banking, and as soon as these remaining issues are resolved, we will tell our customers”.

It states: “We are keeping our call center open at the end of this week and we are contacting customers who can weaken”.