Tesco trial giant trolley scals at Gateshead

The giant trolley scales are being tried at a Tesco store in Gateshead, promoting a mixed response from shopkeepers.

The trolleys are weighed before the checkout to identify any item customers, who have used the scan because you have missed or scanned twice from the shop.

But some shopkeepers are uncertain whether the new technology will shut down something with the airport safety with comparison. “Am i in border control or Tesco?” One reddit user posted, while the other “no clubcard? Exiled!”

Others questioned whether the scales aims to crack the self-scan shoppers or cut back to the checkout staff. Tesco refused to comment.

Members of the Tesco Clubcard already have the option to use the scan as you shop for the handset as they fill their trolleys and then check and finally pay.

Now at the Gateshead Trinity Square Extra Store, Shoppers can push their trolley on the scales and if the weight matches the objects that they have scans, they normally pay. If there is an discrepancy, a staff member will do the manual rescin of the entire trolley.

Although some reddit users who commented on the picture of scales were positive with one, “they are 10x more convenient and sharp”, many were more important for their introduction.

“More and more honest shopkeepers are treated like a thief,” one said, while the other wrote “The point of all this is to save the employees”.

Business Retail Consultant Ged Futter told the BBC that it was about the prevention of damage and staffing costs.

“There is no way to speed up it for the shopkeeper. It is a scan and known – it is a scan and stops while your trolley is weighed.”

He said that self-scan has increased the rate of shoplifting, but instead of putting the employees back on the til, supermarkets were trying to use more techniques to prevent theft.

“This supermarket is saying,” We know that we are going to do, so he behaves every customer in the same way to reduce theft. “

“They are forgetting that faith is the most important thing for all retailers and it works both ways. If customers do not feel reliable or think they are behaving like thieves, they will go somewhere else.”

British retail consortium has said Shopkeeper is “out of control” Customer theft incidents reported by retail vendors in the UK increased from 3.7 million to 20.4 million, and the cost of retail vendors £ 2BN after its annual crime survey.

Different data published by the office for National Statistics revealed that shoplifting offenses reported by the police in England were detected and Wales grew by 23% to more than 492,000 in the same period.

This is the highest figure since the commencement of current recording practices in 2003.

Retail Criminologist Professor Emmlin Taylor told the BBC that he had seen the trolley scale used in the European supermarket and “definitely an element to try to control the loss” but said “do not forget and damage could be casual”.

20,000 scan and Go Baskets Random Audit Found There was at least one error in 43%A 2022 global study was found on a self-checkout.

Prof. Taylor said Tesco’s scales were “reminiscent of a lot of predecessors and security scanners”.

“They don’t want to give the assumption that they are pointing to their honest customer to a finger,” he said.

“They will need to be balanced how they respond when weight discrepancy because you can lose a customer for life if they think they have been incorrectly accused of something.”

She said that she could see customers disappointed using scales.

“You have left your handbag in the trolley, you have found your child out of the seat, you can be queuing up behind someone who has been stopped and you cannot get through you, so the test needs to be focused on reducing the friction points in customer experience.”

The scales are the latest example of supermarket turning to technology to streamline time and costs. Self-scan ratio for staff Fierce debate continuesSome shopkeepers like speed and convenience, while others are fed up with listening to “unexpected objects in the bagging area”.

England supermarket chain booth in August Upmarket Get rid of self-scan completelyWhile Asda and Morrison said they would put more employees back to manned tils.